What if it doesn't know?
It hands off by your rules, with the full history.
The AI Employee that never misses a customer.
Answers, sells and supports on web chat, WhatsApp, Instagram and Messenger, 24/7. Your team stops typing the same answers all day.
Free trial week. No cost, no commitment.
RRobin · AI Employee
Hey, I ordered last week but I haven't received my package.
Hi Dana, I found order #38291. It shipped Monday and is on its way.
Track packageROBIN · ACTIVITY
✓Customer recognized
✓Order found in Shopify
✓Shipping status retrieved
✓Reply sent
Web chat · WhatsApp · Instagram · Messenger
01 · CHANNELS
Your customers never stop talking. Why should your business stop listening?
Web chat
Can I get a quote?
WhatsApp
Where's my order?
Instagram
Is this in navy?
Messenger
Can I reschedule?
RRobin · AI Employee
✓ Lead qualified✓ Order status shared✓ Product link sent✓ Appointment moved
02 · THE PROBLEM
One question. Five tabs. Nobody's sure who's answering.
Your customers expect an answer now.
Not in two hours.
Not tomorrow morning.
A lead goes cold. An order gets cancelled.
WhatsApp: Is the 10am slot free?
Instagram: Do you ship to Leeds?
Messenger: Still waiting on my refund
Store admin: Order #40117 change request
Team chat: Who's answering this one?
03 · THE COST
Do the math on your own inbox.
Messages per day × minutes per reply = hours of typing per day
50 × 3 = 2.5 hours
200 × 3 = 10 hours
1,000 × 3 = 50 hours
Example arithmetic.
Why are people still doing this by hand?
See Heyy in action.
04 · THE DIFFERENCE
You don't need another chatbot. You need another employee.
BASIC AI BOT
hi
Hello! How can I help you today?
the runners from your story
Which product do you mean?
blue, size 40?
Please share your order number.
AI EMPLOYEE
hi
the runners from your story
blue, size 40?
The Trail Runner in blue, size 40, is in stock. Want the link?
yes pls
Here you go.
Trail Runner · Blue · 40Any AI looks great for the first day or two. Then come voice notes, message bursts and returning customers. That is where cheap bots break.
At Heyy, AI isn't an add-on to software built for human reps.
It is the worker.
05 · YOUR AI EMPLOYEE
Name it. Teach it. Put it on shift.
Give it a name, a role and a tone, then teach it your business.
Build your first AI Employee.
R
Robin
Sales and support● On shift 24/7
Can doCheck orders, start returns, qualify leads, book meetings
NeverPromise refunds, discounts or delivery dates
Hands off toYour support team
06 · MEMORY
Every conversation starts where the last one ended.
One customer. Four channels. One continuous relationship.
APR 12 · Instagram: Is the linen shirt in navy?
APR 14 · Messenger: Just ordered. Can I add a gift note?
APR 21 · WhatsApp: Has it shipped?
MAY 04 · Web chat: Trousers to match?
These navy chinos go with the linen shirt you ordered in April. Want the link?
One contact record. Full history.
07 · IN PRACTICE
Same request. Two outcomes. Your policy decides.
Placed order #40117 this morning. Can it go to 14 King Street instead?
Checking fulfillment status
NOT SHIPPED YET
Done. Order #40117 now goes to 14 King Street.
✓ Address updated in your store
ALREADY SHIPPED
It's with the courier already, so I've passed this to our support team.
Assigned to Support team · Full history attached
See what Heyy could automate in your business.
08 · USE CASES
Sales, support, operations and marketing. One AI Employee.
Sell more.
Do you offer group packages?
Yes, from 10 people. Want a quote for your date?
Lead qualifiedAssigned to sales
Support better.
Can I return these?
Yes. I've started your return and sent the confirmation.
Operate faster.
✓ Contact details saved
✓ CRM updated
✓ Tagged: wholesale
✓ Routed to the right team
Engage customers.
Hi Noa, your check-up is due. Want me to find a time?
Thursday morning works.
09 · HUMAN HANDOFF
Handles the routine. Hands off the rest.
You decide, case by case, where AI speaks and where a person takes over.
See Heyy in action.
This is the second faulty one. I want a refund, not another replacement.
I'm sorry. I've passed this to our support team with everything you've told me.
Handed to Maya, Support · Full conversation attached
10 · PLATFORM
One platform around every customer.
heyy
AI Employees
Inbox
Automations
Campaigns
Mini CRM
Integrations
11 · INTEGRATIONS
Works with the tools you already use.
ShopifyWhatsApp BusinessInstagramMessengerCRMTicketingCalendarsWebhooksAPI
12 · HOW IT WORKS
Live in five steps. No coding needed to start.
1
Connect your channels:Keep your WhatsApp Business App.
2
Teach it your business:Website, documents, Q&A.
3
Plug in your systems:CRM, Shopify, ticketing, calendars, webhooks and API.
4
Test it in the Playground:Before customers see it.
5
Go live and improve:Review, refine, repeat.
13 · CONTROL
AI powerful enough to automate. Controlled enough to trust.
Hard limits you set.
Topics it avoids and promises it never makes.
Roles and two-factor sign-in.
Each teammate sees what their role allows.
Encryption and secure storage.
Customer data is protected end to end in storage and transit.
14 · QUESTIONS
What buyers ask before they book.
Will it replace my team?
No. It takes the repetitive work. Your people keep what needs judgment.
Can we control what it says?
Yes. You choose its knowledge, set hard limits and decide when a person takes over.
Do we need developers?
No coding needed to start. Developers can go further with webhooks and the API.
Will it work with our systems?
It connects to CRM, Shopify, ticketing and calendars, and to other systems through webhooks and the API.
Will customers know it's AI?
You set how it introduces itself, including as an AI assistant where law or your policy requires.
15 · FREE TRIAL
See it work on your own messages.
A free trial week. No cost, no commitment. We set it up, connect it and stay with you, and you see on your own customer messages whether it works.
16 · BOOK A DEMO
Book your personalized demo.
What happens next
1 Tell us about your business.
2 See an AI Employee answer messages like yours.
3 Start your free trial week, set up with you.
17 · NOW
Your next customer is already typing.
An unanswered message can be a lost sale or a missed booking. Heyy answers, helps and acts as soon as they write.
24 hours a day.
On the channels they already use.
With your team in control.
Conversations and settings shown are illustrative examples.