All articles
Whatsapp Automation
/
7

How Mintlify uses Claude Code as a technical writing assistant

August 19, 2025
Maxwell Timothy
SUMMARY
A complete guide to getting started with WhatsApp business automation

There are over 3 billion people on WhatsApp.
That’s almost half of the entire planet.

And no matter how you look at it, that’s a massive number.

If you own a business, chances are that a huge chunk of your customers and potential customers are already on WhatsApp. They use it every day to chat with friends, share photos, send files, and even talk to brands they trust.

So naturally, one of the smartest things you can do is to make it easy for people to communicate with your business on WhatsApp and for you to communicate with them, automatically.

That’s exactly why WhatsApp automation has become such a big deal.

It’s not just about replying faster.
It’s about giving your customers a smooth, instant, and personal experience without you or your team having to sit by the phone 24/7.

But maybe you’ve heard about WhatsApp automation before and you’re not quite sure what it really means.

Let’s break it down step by step.

On this page
A painting of a pink sky with clouds.

Ready to Automate Support
Across Every Channel?

Launch smarter workflows in minutes—no code, no complexity, real results.